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Betting Rules
These Betting Rules explain how bets are placed, accepted, settled and managed at Yellowbat Casino. They should be read together with our Terms and Conditions, Privacy Policy and Responsible Gambling information. By placing a bet, you confirm that you understand and accept the rules that apply to the relevant game, market or event.
1. General betting conditions
Yellowbat Casino may offer betting products, casino games or other gambling services from time to time. The rules shown for a particular product, game, market or promotion form part of the conditions that apply to your play. You are responsible for reading the available information before placing a bet and for checking that your selection, stake and other details are correct.
You must be legally permitted to use the relevant service in Australia and must meet any applicable age, identity and account requirements. You must provide information that is accurate, complete and up to date. An account must only be used by the person to whom it belongs. You must keep your login details secure and must not allow another person to place bets using your account.
Bets must be placed through the approved website, application or other service made available by Yellowbat Casino. A bet is not valid merely because you have selected an option or entered a stake. It must be successfully submitted and accepted by the system. A confirmation, bet reference or similar record may be provided, and you should retain it for your records.
- You must check the event, game, selection, odds or displayed price, stake and potential return before confirming a bet.
- You must not place bets using funds that you do not own or are not authorised to use.
- You must not use the service for unlawful activity, fraud, manipulation or any attempt to interfere with the operation of the website.
- You must not use technical methods, software or automated tools that disrupt the service or provide an unfair advantage.
- Yellowbat Casino may apply account, product or transaction controls where required by law, regulation, security procedures or responsible gambling requirements.
If a rule for a specific product or market conflicts with a general statement on this page, the product-specific rule will generally apply to that product or market. If an issue is not covered by the displayed rules, it will be considered using the applicable Terms and Conditions, the information available at the time and any legal or regulatory requirements.
2. Placing, accepting and cancelling bets
Bets are normally accepted only when the system confirms acceptance. A bet may be rejected, delayed, suspended or cancelled before acceptance. This can happen because of a technical issue, an event status change, a price or information error, a market suspension, an account restriction, a payment issue, a risk control or another valid operational reason.
You should not assume that a bet has been accepted if the confirmation screen does not appear, if the connection is interrupted or if the bet is missing from your account history. Check your account records before attempting to place the same bet again. You remain responsible for avoiding duplicate bets caused by repeated submissions.
Displayed prices and errors
Prices, odds, game information and other displayed details may change before a bet is accepted. If a clear error occurs, Yellowbat Casino may review the affected bet and take the action allowed under the applicable rules and law. This may include voiding an affected bet, correcting the relevant information or settling the bet using the correct price or result. Where an error affects a group of bets, the same principle may be applied consistently.
Cancellations and void bets
A bet may be voided or cancelled where the relevant event, market or game is not conducted as required, where the outcome cannot be reliably determined, where a material error has occurred or where cancellation is required for legal, security or operational reasons. The treatment of related selections in a multiple or combined bet may depend on the rules for that product.
Unless a specific cash-out or cancellation feature is clearly offered and successfully confirmed, you cannot cancel a bet simply because you change your mind. A request to cancel a pending bet does not guarantee that the bet will be stopped. The account history and system records will be used to determine whether a bet was accepted, cancelled or voided.
3. Results and settlement
Bets are settled using the official result or other reliable result source relevant to the event, market or game. The applicable product rules may state which result source is used and how a result is interpreted. Results can be amended if an official result is corrected, if new information becomes available or if an administrative or technical error is identified.
Settlement may be delayed while a result is being verified, while an event is under review or while an account or transaction check is completed. A delay does not by itself mean that a bet has been lost or won. You should wait for the result to appear in your account history rather than relying on unofficial reports or third-party information.
- A winning bet is settled according to the accepted stake and applicable price, subject to the product rules.
- A losing bet is settled when the relevant result or game outcome determines that no return is due.
- A void bet is generally returned or treated as specified by the rules for that product, but related selections may be handled separately.
- For multiple or combined bets, one void selection may affect the remaining bet in the way described in the relevant rules.
- Where a game or event is interrupted, abandoned, postponed or materially changed, settlement will follow the specific rules for that product.
The amount shown in your account history is the record of the settlement applied to your bet. You should review this information and raise any concern promptly. Records may include the bet time, selections, stake, accepted price, result, settlement status and any adjustment made under the applicable rules.
Account and payment checks
Before processing certain transactions or allowing access to particular services, Yellowbat Casino may need to complete identity, age, payment method, source of funds, security or responsible gambling checks. You may be asked to provide supporting information. Failure to complete a required check may result in a transaction being delayed, declined or restricted, or an account being limited in accordance with applicable requirements.
4. Disputes, responsible play and rule changes
Questions and disputes
If you believe a bet has been accepted, settled or recorded incorrectly, first review the bet details and the rules for the relevant product. You should then raise the matter through the available customer support or account help channel. Include the bet reference where available, the date and time, the relevant event or game, the issue you identified and any supporting information. Do not send passwords or complete payment credentials with a query.
Yellowbat Casino may investigate account records, transaction information, system logs, result sources and other relevant evidence. The outcome of a review may include confirming the original settlement, correcting an error, voiding an affected bet or taking another action permitted by the applicable rules. You may have further review or complaint options under the published complaints process and applicable law.
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Take regular breaks, keep track of your time and spending, and avoid gambling when you are upset, tired or affected by alcohol or other substances.
- Do not chase losses or increase stakes to try to recover money.
- Use available deposit, spending, time or session controls where suitable.
- Consider taking a break or requesting account restrictions if gambling is becoming difficult to manage.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
- Contact customer support if you need information about responsible gambling tools or account restrictions.
Updates to these rules
These Betting Rules may be updated to reflect changes to products, systems, legal requirements, regulatory expectations or operating practices. The current version will apply from the date it is published, unless a different effective date is stated. You should review this page and the rules displayed for a specific product before placing a bet. If you do not understand a rule, do not place the bet until you have obtained clarification.