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Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Yellowbat Casino. Please read them carefully before opening an account, depositing funds or participating in any games. By using the website or related services, you confirm that you understand and agree to these terms. If you do not agree, you should not use the service.
1. General terms and eligibility
These Terms & Conditions apply to the Yellowbat Casino website, account services, games, promotions and other features made available through the service. They should be read together with any additional rules, game instructions, promotional terms, privacy information and responsible gambling material published on the website. If there is a conflict between these terms and specific promotional or game rules, the specific rules may apply to that activity.
You must be legally permitted to participate in online gambling in the place where you are located. Yellowbat Casino is intended for adults only. You must meet the minimum legal gambling age that applies to you and must not use the service if online gambling is unlawful in your jurisdiction. Players in Australia should consider the laws that apply in their state or territory, as well as any applicable Australian gambling requirements.
You are responsible for checking whether you may access and use the website. Yellowbat Casino may restrict access to people in particular locations or refuse service where required by law, regulation, technical controls or risk-management procedures. Use of a virtual private network, proxy, false location or other method intended to bypass geographical or access restrictions is not permitted.
Account registration
To use features that require an account, you must provide information that is accurate, current and complete. You must keep your details updated and must not register more than one account unless expressly permitted. An account may only be used by the person in whose name it is registered. You must not sell, transfer, lend or allow another person to use your account.
You are responsible for keeping your login details confidential and for all activity carried out through your account. Contact Yellowbat Casino through the available website support channel as soon as possible if you suspect that your account has been accessed without permission. You should also use a strong password and avoid saving login details on shared or public devices.
Yellowbat Casino may ask you to complete identity, age, payment, location or source-of-funds checks. You must provide requested information within a reasonable period and ensure that documents are genuine, legible and current. An account may be restricted, suspended or closed while checks are being completed.
2. Deposits, withdrawals and account balances
You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Deposits must not be made using funds obtained unlawfully, funds belonging to another person, or payment methods used to conceal the origin of money. Yellowbat Casino may decline, reverse or review a transaction where it identifies a payment, security or compliance concern.
You should check the payment details, minimums, maximums and any processing information displayed at the time of a transaction. Financial institutions and payment providers may apply their own fees, conditions or processing times. Yellowbat Casino does not control those external requirements. You remain responsible for any taxes, charges or reporting obligations that may apply to you.
Withdrawal requests may be subject to account verification, anti-fraud checks, payment-provider requirements and any applicable game or promotional rules. Withdrawals will generally be returned using an approved method and, where practical, the same method used for the corresponding deposit. Yellowbat Casino may request further information before releasing funds where this is necessary to confirm identity, ownership or lawful use of the account.
You must not use the service solely as a payment facility or attempt to withdraw deposited funds without genuine participation where applicable rules prohibit that conduct. Suspected fraud, chargebacks, payment reversals, money laundering, collusion or other unlawful activity may result in transactions being investigated and an account being restricted or closed.
Errors and incorrect balances
If a technical, administrative or display error causes an incorrect balance, game result or transaction record, Yellowbat Casino may correct the error. If funds or credits are added to your account by mistake, you must not use them and should notify the service promptly. Any resulting bets, wins or losses may be reviewed and adjusted in accordance with the applicable game rules and law.
3. Games, promotions and acceptable use
Games must be played in accordance with the instructions shown on the website. You are responsible for checking the stake, game type, rules and any confirmation displayed before submitting a play. A game may be unavailable, interrupted or withdrawn without notice where this is necessary for maintenance, security, legal compliance or operational reasons.
Game outcomes are determined by the relevant game systems and applicable rules. Where a technical issue affects a game, Yellowbat Casino may pause the game, cancel affected activity or take another reasonable corrective action. Records held by the service may be used when resolving disputes, subject to applicable law.
Promotions and bonuses
Any promotion, offer, bonus or reward is subject to its own terms. Those terms may include eligibility requirements, activation steps, expiry dates, contribution rules, game restrictions, withdrawal conditions and limits. You should read the complete offer terms before accepting or using a promotion. If promotional terms are not met, related credits, winnings or benefits may be removed or withheld where permitted.
Yellowbat Casino may limit, withdraw or amend a promotion where there is a reasonable operational, legal or security reason. Offers are generally intended for one person, household, device, payment method or account unless the relevant terms state otherwise. Creating multiple accounts, exploiting an error or using coordinated activity to obtain an unfair promotional advantage is prohibited.
Prohibited conduct
- Using the service for an unlawful purpose or in breach of any applicable gambling requirement.
- Providing false, misleading or incomplete information, or using documents that do not belong to you.
- Interfering with the website, games, security systems or other players' access.
- Using automated software, bots, scripts, data-mining tools or other methods not authorised by Yellowbat Casino.
- Attempting to exploit a fault, vulnerability, error or loophole.
- Engaging in fraud, money laundering, collusion, cheating, harassment or abusive conduct.
- Circumventing account, location, identity, payment or responsible gambling controls.
4. Suspension, privacy and legal information
Yellowbat Casino may suspend, restrict or close an account if it reasonably considers that these terms have been breached, information cannot be verified, activity presents a security or compliance risk, or access is required to be limited by law or a relevant authority. An account may also be closed at your request. Where appropriate, you may be told the reason for a restriction, although information may be withheld where disclosure could affect an investigation, security control or legal obligation.
If an account is closed, any remaining balance will be considered in accordance with applicable law, verification results, payment requirements and the circumstances leading to closure. Funds connected with fraud, unlawful conduct, chargebacks or a breach of these terms may be withheld or dealt with as legally required. Terms that are intended to continue after closure, including provisions concerning liability, disputes and intellectual property, will remain effective.
Privacy and communications
Personal information is handled in accordance with the Yellowbat Casino Privacy Policy and applicable privacy requirements. Information may be collected and used to provide services, process transactions, verify identity and age, protect the platform, meet legal obligations, manage responsible gambling risks and communicate with you about your account. You should review the Privacy Policy for further information about collection, use, storage and disclosure.
You agree that Yellowbat Casino may send service-related communications, including account notices, security messages, transaction updates and changes to these terms. Marketing communications will be handled in accordance with applicable requirements and available preferences. Important operational or legal notices may still be sent when necessary.
Website availability and liability
The website and its content are provided subject to availability. Access may be interrupted by maintenance, telecommunications faults, equipment failure, cyber incidents or circumstances outside reasonable control. Yellowbat Casino does not guarantee that the service will always be uninterrupted, error-free or suitable for every device or purpose.
Nothing in these terms excludes, restricts or modifies a right or remedy that cannot lawfully be excluded under Australian consumer law or other applicable legislation. To the extent permitted by law, Yellowbat Casino is not responsible for losses caused by your misuse of the service, events outside reasonable control, failures of third-party providers or inaccurate information supplied by you.
Changes and complaints
These terms may be updated from time to time to reflect changes to the service, law, security requirements or business operations. The current version will be made available on the website, and continued use after an update may indicate acceptance of the revised terms. If you do not accept a change, you should stop using the service and contact the available support channel about closing your account.
If you have a question or complaint, use the contact or support options displayed on the Yellowbat Casino website. Provide enough information for the matter to be identified, including relevant dates and transaction or account details, while avoiding the transmission of unnecessary sensitive information. Complaints will be reviewed in line with applicable procedures and legal requirements.
These terms are governed by the laws that apply to the service and your use of it, subject to any mandatory rights or protections available to you. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. By using Yellowbat Casino, you acknowledge that you have had the opportunity to read these Terms & Conditions and agree to follow them.